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A M Masudul Haque

Staff Software Engineer

Developing softwares for more than a decade & each day still feels as exciting as day one.

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Work Experience

Education

Skills

Backend
Cloud Functions
Firebase Realtime Database
Firestore
Flask
Node.js
Redis
Redux
Vert.x
Cloud
Firebase
Google Cloud Platform
Database
BigQuery
MongoDB
Snowflake
SQL
DevOps
Datadog
Docker
Github Actions
Frontend
Bootstrap
GraphQL
MaterialUI
React
VueJS
Mobile
React Native
Programming Languages
C/C++
Flutter
Go
Java
JavaScript
PHP
Python
Ruby
TypeScript
Smart Watch
MonkeyC
Zendesk

Staff Software Engineer

Zendesk

Aug 2022 — Present

  • Led a project which reduced the company's cloud cost $1M/year
  • Led the front-end development for Zendesk's AI-powered Suggested First Reply feature
  • Mentored other engineers to boost their productivity
  • Supported the Engineering Manager in improving team operations and achieving key performance goals
  • Collaborated with engineering and product teams, leading projects that contributed to the success of larger initiatives
  • Tech stack: Ruby, Vert.x, Java, Jenkins, React, GraphQL, TypeScript, JavaScript
Bitsmedia Pte Ltd

Head of Platform Engineering

Bitsmedia Pte Ltd

Aug 2019 — Jul 2022

  • Developed back-end services using GCP and Firebase, serving over 1.25 million Muslim Pro users
  • Built an end-to-end system for flexible one-time premium purchases across countries, increasing revenue
  • Optimized cloud services achieving up to 50% reduction in monthly billing for specific components
  • Managed a team of 7 — recruitment, training, growth, and performance evaluation
  • Part of executive leadership setting strategies for scaling Engineering teams
  • Drove the public bug bounty program and led vulnerability mitigation
  • Developed React-based admin console, Python & jQuery website, and KaiOS app
Bitsmedia Pte Ltd

Lead Back-end Developer

Bitsmedia Pte Ltd

Jan 2018 — Aug 2019

  • Developed APIs using Firebase Cloud Functions (Node.js) and GCP App Engine (Python)
  • Sharded the database to reduce 75% of concurrent connection load
  • Built all APIs for a Yelp-like nearby halal places feature
  • Developed an admin console using React for background process management
Furqan Software Ltd

Software Engineer

Furqan Software Ltd

Apr 2016 — Nov 2017

  • Developed a React-Redux inventory management system for a clothing brand
  • Built a Polymer and Firebase investor management system
  • Developed static landing pages using Hugo, JavaScript, jQuery, and Bootstrap
Astha IT Research & Consultancy

Junior Software Engineer

Astha IT Research & Consultancy

Mar 2015 — May 2016

  • Developed custom WordPress themes and plugins
  • Built web applications using ASP.NET and various front-end technologies
  • Developed a food ordering mobile app using Cordova and Ionic Framework
University College Dublin

MSc, Information Technology

University College Dublin

Oct 2020 — May 2022

North South University

BSc, Computer Science

North South University

Sep 2010 — Apr 2015